Shipping & Delivery

1. Enrollment & Payment: Complete your course enrollment and make the payment through our secure Razorpay payment gateway.
2. Payment Confirmation: You will receive an email confirmation with your enrollment details and receipt within minutes of successful payment.
3. Account Access: Log in to your AyaTech student dashboard using your registered credentials.
4. Course Activation: Your enrolled course will be immediately visible and accessible in your dashboard.
5. Begin Learning: Start accessing course videos, materials, and assignments right away.

• Access Duration: Online courses are accessible for one (1) year from the date of enrollment.
• Content Included: Video lectures, downloadable resources, assignments, and supplementary materials.
• Self-Paced: Learn at your own pace — watch as many times as you need within the access period.
• Progress Tracking: Your learning progress is saved and can be resumed from where you left off.

To protect the integrity of our course content and ensure fair access for all enrolled students, the following device restrictions apply:

• One Device Limit: Each enrollment is tied to one (1) registered device. Course content can only be accessed from the device used during initial setup.
• Single Sign-In: Only one active session is permitted per account at any time.
• No Simultaneous Sessions: Attempting to log in from a second device while already signed in will automatically terminate the existing session.
• Device Change: If you need to switch to a new device (e.g., due to device damage or upgrade), please contact our support team with your enrollment details and we will assist with the device migration.

To access your courses, you will need:

• A stable internet connection (minimum 2 Mbps recommended for HD video).
• A modern web browser (Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge — latest version recommended).
• A desktop, laptop, or tablet with a screen size of at least 10 inches.
• JavaScript and cookies enabled in your browser.
• A valid email address for account verification and communications.

You will receive delivery confirmation via:

• Email: An enrollment confirmation email with your course details and access instructions.
• Dashboard: The course will appear in your student dashboard immediately upon payment confirmation.

If you do not receive confirmation within 30 minutes of payment, please check your spam/junk folder or contact our support team.

In the rare event that you experience issues accessing your course:

1. Verify that your payment was successfully processed (check your bank statement or Razorpay confirmation).
2. Ensure you are logging in with the correct registered email and password.
3. Clear your browser cache and cookies, then try again.
4. Contact our support team at technical@ayadicloudversity.com or call +91 9037665777.

Our support team will resolve delivery issues within 24–48 hours.

For any delivery-related queries, please reach out: